Ivy

Order Processing & VA | NetSuite & Customer Service

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Overview

Looking for part-time work (4 hours/day)

at $2.99/hour ($288.00/month)

Bachelors degree

Last Active

June 7th, 2026 (3 days ago)

Member Since

May 13th, 2023

Profile Description

I am an experienced Virtual Assistant and Order Processing Specialist with a strong background in NetSuite and customer service.
For the past years, I have worked in the promotional industry, handling webstore orders, vendor coordination, inventory tracking, and customer communication. I also provide creative graphic design services, including labels, covers, and templates, to support business branding needs.

> Order Processing & Fulfillment (NetSuite, e-commerce)
> Customer Service & Email Support
> Admin Support & Data Entry
> Graphic Design (labels, covers, busy books, digital templates)
> Inventory & Vendor Coordination

I’m detail-oriented, organized, and committed to providing accurate, reliable, and timely support that helps businesses run smoothly.

Top Skills

I have adept experience on customer support

Experience: 2 - 5 years

I am an experienced Order Processing Specialist with expertise in managing e-commerce orders, NetSuite, and vendor coordination. I have worked in the promotional and e-commerce industry, where I was responsible for ensuring accurate and timely order fulfillment from start to finish. My responsibilities included: ✅ Processing and managing orders in NetSuite ✅ Coordinating with vendors to confirm product availability and delivery timelines ✅ Tracking shipments and updating customers on their order status ✅ Handling customer service inquiries through email support ✅ Preparing reports and maintaining organized order records I am detail-oriented, highly organized, and committed to preventing errors that could affect order accuracy or customer satisfaction. My goal is to help businesses streamline their order workflow, improve efficiency, and ensure smooth operations.

Other Skills

assists amin tasks and other office works

Experience: 5 - 10 years

assists customer thru phone support

Experience: 5 - 10 years

Basic Information

Age
42
Gender
Female
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  9
DISC
Dominance: 28
Influence: 27
Steadiness: 16
Compliance: 30
English
C1(Advanced)
Government ID
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