Experienced customer service professional with over 7 years in the BPO industry, specializing in logistics and transportation accounts. Skilled in data verification, problem-solving, and handling customer concerns with accuracy and professionalism. Seeking a remote role where I can contribute my skills while growing in a supportive environment.
Experience: 2 - 5 years
Handling priority premier customer concern and bulk transactions. Responding to driver and riders concerns via email.
Experience: 2 - 5 years
Customer support representative resolving customers dispute and complaints. Handling 4 chats at the same time.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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