I can offer customer service as I already have a relevant experience in that field. I've been a customer service support for more than 2 years now.
List of what I do as a Customer Service Support:
* I assist customers to resolve their issues with their bank transactions, password reset, and etc.
* Have knowledge of Excel, Word, PowerPoint, Salesforce, Zendesk, Google Sheets, RingCentral, Amazon, etc.
* Cold Calling
* Appointment setting
* I assist the restaurant to dispute a refund, I check if there is a discrepancy, and once proven that the restaurant's claim is disputable, I process a refund to them.
* I also assist customers with their order if there are missing items, incorrect items, late orders or cancel orders, etc.
Experience: 1 - 2 years
My job as a Customer Service Support includes sending emails to our customers, we send emails to reply to their complaints and also to resolve them using emails.
Experience: 6 months - 1 year
My latest job was in Customer Support Blended where I chat, call, and email. Using those I assist customers and restaurants to resolve all of their issues or problems.
Experience: 2 - 5 years
I have almost 3 years experience in Customer service on providing good quality service to every customer.
Experience: 6 months - 1 year
I have experience in appointment setting as I become an assistant of a VA that works with a Realtor client.
Experience: 6 months - 1 year
I became a VA assistant where I do cold calling and appointment setting for her client which is a Realtor
Experience: 2 - 5 years
When I was still studying we have a subject where they teach us how Excel works and also when I became a Customer Service Support we used Excel to list cases that we already solved.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.