Raphael
SMM | Content Marketing Specialist | Shopify Support Advisor
Verified
Overview
Looking for full-time work (8 hours/day)
at $9.92/hour ($1,920.00/month)
Associates degree
Last Active
July 20th, 2026 (4 days ago)
Member Since
April 20th, 2023
Profile Description
I'm a jack of all trades! I've been known to be a versatile professional, who is able to consistently excel in every role I undertake. With years of experience and a proven track record of being effective in surpassing targets, I bring a blend of expertise in: Social Media Management, Digital Marketing, Customer Support, Team Leadership, and eCommerce strategies to the table.
I got my first work promotion at 18 years old. From my early days as a Customer Experience Improvement Team Leader, to my role as a Top-Performing Shopify Retail & E-Commerce Support Advisor, I've expanded my skill set across multiple fields.
Now, as a Digital Marketing Expert, I'm passionate about crafting compelling content and copywriting that represent your brand well and drives results. With a commitment to a high quality of work and a never-say-die psyche, I'm eager to bring my enthusiastic energy & unique blend of skills to your team!
Top Skills
Marketing » Content Creation
Experience: 1 - 2 years
I am an expert in creating the right type of content for several brands' niche audiences
Marketing » Social Media Management
Experience: Less than 6 months
I have a proven track-record of leading brands to significant growth upon managing their Social Media presence with the use of effective marketing techniques and Content strategies.
Marketing » Content Creation » Content Planning
Experience: 1 - 2 years
I'm well-versed in strategizing effective content that promotes your brand story & engages with your audience with the best long-term benefits to branding in mind.
Other Skills
Marketing » Social Media Management » Facebook marketing
Experience: 1 - 2 years
I specialize in creating compelling and relevant content for brands' Facebook & Instagram pages.
E-Commerce » Shopify
Experience: 2 - 5 years
Having 2 years of experience as a Retail and E-Commerce Support Advisor, I have a high level of expertise in handling Shopify stores.
Coaching
Experience: 2 - 5 years
I am proficient in multiple Coaching methodologies and have a proven track record of significantly improving my team's performance by knowing which coaching principle is best to apply for a specific teammate.
Customer Support
Experience: 5 - 10 years
I have worked in the Business Process Outsourcing industry for 5+ years, and have an advanced expertise in the most effective and efficient customer service principles. In one of my previous roles, I was a Customer Experience Improvement Team Leader, where I equipped coaches with the skills in improving their mentees' metrics. This role also allowed me to practice teaching skills to a big group of people at once.
Customer Support » Ecommerce
Experience: 2 - 5 years
I was a prolific Shopify Retail and E-Commerce Support Advisor, and have been awarded Top Performing Retail Support Advisor for Q2 & Q4 of 2022.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati City, Metro Manila
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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