I'm a jack of all trades! I've been known to be a versatile professional, who is able to consistently excel in every role I undertake. With years of experience and a proven track record of being effective in surpassing targets, I bring a blend of expertise in: Social Media Management, Digital Marketing, Customer Support, Team Leadership, and eCommerce strategies to the table.
I got my first work promotion at 18 years old. From my early days as a Customer Experience Improvement Team Leader, to my role as a Top-Performing Shopify Retail & E-Commerce Support Advisor, I've expanded my skill set across multiple fields.
Now, as a Digital Marketing Expert, I'm passionate about crafting compelling content and copywriting that represent your brand well and drives results. With a commitment to a high quality of work and a never-say-die psyche, I'm eager to bring my enthusiastic energy & unique blend of skills to your team!
Experience: 1 - 2 years
I am an expert in creating the right type of content for several brands' niche audiences
Experience: Less than 6 months
I have a proven track-record of leading brands to significant growth upon managing their Social Media presence with the use of effective marketing techniques and Content strategies.
Experience: 1 - 2 years
I'm well-versed in strategizing effective content that promotes your brand story & engages with your audience with the best long-term benefits to branding in mind.
Experience: 1 - 2 years
I specialize in creating compelling and relevant content for brands' Facebook & Instagram pages.
Experience: 2 - 5 years
Having 2 years of experience as a Retail and E-Commerce Support Advisor, I have a high level of expertise in handling Shopify stores.
Experience: 2 - 5 years
I am proficient in multiple Coaching methodologies and have a proven track record of significantly improving my team's performance by knowing which coaching principle is best to apply for a specific teammate.
Experience: 5 - 10 years
I have worked in the Business Process Outsourcing industry for 5+ years, and have an advanced expertise in the most effective and efficient customer service principles. In one of my previous roles, I was a Customer Experience Improvement Team Leader, where I equipped coaches with the skills in improving their mentees' metrics. This role also allowed me to practice teaching skills to a big group of people at once.
Experience: 2 - 5 years
I was a prolific Shopify Retail and E-Commerce Support Advisor, and have been awarded Top Performing Retail Support Advisor for Q2 & Q4 of 2022.
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