A Computer Science graduate with experience in software quality assurance, IT support, and manual validation processes.
Proficient in test case creation, regression testing, smoke testing, sanity testing, and defect tracking using Jira and Zephyr Scale. Strong attention to detail with the ability to ensure system quality and provide effective technical support.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 2 - 5 years
• Conducted manual validation of vehicle insurance documents based on company requirements • Reviewed submissions for completeness, accuracy, and eligibility • Identified discrepancies and recommended corrective actions • Maintained organized records for efficient processing
Experience: Less than 6 months
• Provided technical support for hardware, software, and network issues • Diagnosed and resolved IT problems to minimize downtime • Assisted in system setup, configuration, and maintenance • Delivered user support and technical guidance
Experience: 6 months - 1 year
Experience: Less than 6 months
• Developed and executed test cases and test cycles using Jira and Zephyr Scale • Performed regression, smoke, and sanity testing to validate system stability • Identified, documented, and tracked defects in Jira, collaborating with developers for resolution • Ensured applications met functional requirements and quality standards prior to deployment
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