Hi, I’m Al, a results-driven Virtual Assistant with 6+ years of experience in sales, cold calling, and administrative support. I specialize in helping businesses grow by generating leads, setting appointments, and managing CRM systems efficiently.
I have experience working with financial firms, real estate companies, and healthcare providers. I handle both inbound and outbound communication and can manage high-volume tasks with accuracy.
Here’s what I bring to the table:
Cold Calling & Appointment Setting (B2B & B2C)
Lead Generation & Prospecting (Executives & Homeowners)
CRM Management (CureMD, eCW, HubSpot, GoHighLevel, Follow Up Boss, BeachMLS, USAHomeListings)
Healthcare Virtual Assistant (Scheduling patients, sending MRI/X-ray results,
HIPAA Certified – experienced in handling sensitive patient data
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Customer Support & De-escalation
Tools I use daily:
Aircall, RingCentral, ZoomInfo, HubSpot, GoHighLevel, Follow Up Boss, CureMD, eCW, BeachMLS, USAHomeListings, SmartMoving, Microsoft Excel, OneDrive, Time Trackers
I am highly detail-oriented, reliable, and can work graveyard shifts to align with US time zones. If you’re looking for someone who communicates clearly, stays organized, and gets results, I’m ready to help your business grow.
Skills:
Cold Calling
Appointment Setting
Lead Generation
CRM Management
Healthcare Virtual Assistant
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Data Entry
Customer Support
Sales
Administrative Support
Expected Hourly Rate:
$9/hour (negotiable based on scope and client)
Work Availability: Full-time
Flexible US hours / Graveyard shifts
Certifications: HIPAA Certified
Experience: Less than 6 months
Experience: 2 - 5 years
Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction. Promoted and sold a range of AT&T products and services, consistently meeting or exceeding sales targets. Handled billing and account management, assisting customers with account setup, modifications, and troubleshooting. Developed strong product knowledge to effectively communicate features and benefits to customers.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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