BILINGUAL INTAKE /GENERAL VA / VIDEO EDITOR / GRAPHIC DESIGN / CUSTOMER SERVICE

Overview

Looking for full-time work (8 hours/day)

at $8.26/hour ($1,600.00/month)

Associates degree

Last Active

July 17th, 2026 (6 days ago)

Member Since

April 13th, 2023

Profile Description

I am a dedicated Customer Support Specialist and Virtual Assistant with 7 years of experience in healthcare, insurance, e-commerce, Bilingual Legal intake Specialist  and administrative support. Throughout my career, I have handled customer inquiries via phone, chat, and email while consistently delivering excellent customer service and maintaining high levels of professionalism.

My experience includes customer support, email management, appointment scheduling, calendar management, data entry, CRM updates, recruitment support, social media assistance, and general administrative tasks. I am proficient in Salesforce, Zendesk, Notion, Google Workspace, Microsoft Office Suite, Zoom, Microsoft Teams, Webex, Slack, Canva, and CapCut.

I have worked with healthcare, insurance, and e-commerce clients, assisting customers with account inquiries, policy concerns, benefits verification, loyalty program support, and issue resolution. My background has strengthened my communication, problem-solving, multitasking, and organizational skills.

I am highly adaptable, detail-oriented, tech-savvy, and eager to learn new systems and processes. Whether working independently or as part of a team, I am committed to helping businesses streamline operations, provide exceptional customer experiences, and achieve their goals.

If you're looking for a reliable, proactive, and results-driven professional who can support your business and customers with excellence, I would love the opportunity to work with you.