CUSTOMER SERVICE/TECHNICAL SUPPORT

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Associates degree

Last Active

July 8th, 2026 (yesterday)

Member Since

April 11th, 2023

Profile Description

I am a dedicated and results-driven Customer Service Professional with over **7 years of experience** in customer support, technical support, sales, and e-commerce customer retention. Throughout my career, I have built a strong reputation for delivering exceptional customer experiences, resolving issues efficiently, and maintaining positive client relationships.

Most recently, I worked as an **E-commerce Customer Service Retention Specialist**, where I assisted customers with product inquiries, order concerns, account issues, and retention strategies. My focus was on providing personalized support, improving customer satisfaction, and building long-term customer loyalty.

Previously, I worked as a **Technical Support and Sales Representative**, troubleshooting internet, cable, and phone services while identifying sales opportunities and helping customers choose the best solutions for their needs. I also have experience in **lead generation and cold calling**, allowing me to communicate confidently with customers and prospects.

I am highly organized, detail-oriented, and a fast learner who thrives in remote work environments. I am comfortable using Google Workspace, email, chat, CRM systems, and other online tools. I take pride in being dependable, adaptable, and committed to delivering high-quality work.

**Core Skills:**

* Customer Service & Customer Retention
* E-commerce Support
* Email & Chat Support
* Technical Support
* Sales & Upselling
* Order & Account Management
* Lead Generation & Cold Calling
* Data Entry
* Google Workspace (Gmail, Drive, Calendar)
* Problem Solving & Communication
* Time Management & Multitasking

I am always eager to learn new tools and processes, and I'm excited to help businesses grow by providing reliable, professional, and customer-focused support.