Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
April 28th, 2024 (15 days ago)
Member Since
April 5th, 2023
Profile Description
As a Customer Care Specialist I gained and learned the skills needed to provide an excellent customer service. Here are the skills that i acquired for the past 6 years.
1. Attention to detail
2. Learn to listen to the Customers with empathy
3. Patience
4. Product Knowledge
5. Problem and Critical thinking skills
6. Communication skills both Verbal and Non Verbal
7. Positive Attitude
8. Complaint resolution
9.
MS Office skills
10. Knowledgeable to CRM tools:
CRM I used before:
1. Salesforce Lightning
2. CMS V10 (Customer Management System)
3. Freshdesk
4. Slack
5.
6. Intercom
7. Click UP
Top Skills
Customer Support
Customer Support » Email Support
Other Skills
Customer Support » Social Media Moderation
Office and Administration » Microsoft Excel
Office and Administration » Email Management
Office and Administration » Travel Planning
E-Commerce » Inventory Management » Quality Control
Human Resources
Real Estate » Appointment Setting
Customer Support » Technical Support
Customer Support » Phone Support
Customer Support » Forum/Community Moderation
Customer Support » Content Moderation/Management
Office and Administration » Data Entry
Office and Administration » Personal Assistant
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- City of Malolos, Bulacan
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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