If you are looking for a reliable, fast-paced Medical Virtual Assistant who can manage high-volume patient coordination without needing hand-holding, I can help.
I bring a unique blend of corporate healthcare BPO experience and direct clinical virtual assistance, specialized in the US healthcare system. Here is a snapshot of what I bring to your practice:
*Clinical VA Experience: Spent 1 year and 4 months as a dedicated Medical Scheduler for a fast-paced Orthopedic practice-handling complex appointment matrices, patient intake, and physician schedules.
Deep US Health Insurance Knowledge: 5 years in the healthcare BPO sector managing premier accounts like BCBS of california and Cigna. I understand insurance verification, prior authorizations, and complex medical billing jargon inside and out.
Premium Customer Support: Seasoned as a Support Ambassador for Airbnb, where I mastered advanced conflict resolution, efficient multitasking, and high-level client satisfaction.
Efficient, empathetic patient care is second nature to me. I operate seamlessly in remote environments and adapt instantly to new EHR/EMR sofrware and scheduling platforms.
I would love to discuss how I can streamline your clinic's daily operations. Let's connect!
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