Admin Assistant/Customer Support

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (6 days ago)

Member Since

April 1st, 2023

Profile Description

With over 2 years of professional experience in administrative support, customer service, and client onboarding, I have developed strong expertise in managing daily operations, maintaining client relationships, and ensuring smooth business processes. I have experience working with both local and international companies, including Pru Life UK in the Philippines and Land Caller LLC in the United States.
My background includes remote and on-site roles such as Customer Support and Administrative Assistant, Client Onboarding Specialist, Virtual Assistant, and Licensed Financial Advisor. Throughout my career, I have gained hands-on experience in client communication, CRM management, contract processing, email management, data entry, recordkeeping, and cross-functional coordination.
As a Client Onboarding Specialist, I managed end-to-end onboarding processes for new clients, ensuring a seamless transition by handling contracts, account setup, CRM configuration, and onboarding documentation. I also served as the main point of contact for clients, providing timely updates, resolving concerns, and supporting long-term client retention through excellent customer service.
In my administrative and customer support roles, I consistently maintained accurate records, organized business documents, managed correspondence, and resolved client concerns efficiently while maintaining professionalism and confidentiality. My experience has strengthened my ability to multitask, prioritize responsibilities, and adapt to fast-paced remote work environments.
Additionally, my experience as a Licensed Financial Advisor allowed me to provide financial planning and investment recommendations tailored to client goals and risk profiles. I maintained strong client relationships through regular consultations while ensuring compliance and accurate documentation.
I am highly organized, detail-oriented, and proficient in Microsoft Office, Google Workspace, and CRM systems. My strong communication skills, accuracy, and commitment to excellent customer service have contributed to successful client interactions and efficient business operations throughout my career.