Customer Service Specialist | Logistics & Fulfillment Coordinator | Virtual Assistant
Hi! I’m a dedicated, results-driven, and highly adaptive Virtual Assistant based in the Philippines. I specialize in delivering top-tier Customer Service and managing seamless Logistics and Order Fulfillment workflows, ensuring maximum customer satisfaction and efficient supply chain operations.
Core Expertise & What I Can Offer:
Customer Service Excellence: Experienced in handling inbound/outbound inquiries, resolving escalations, and maintaining high satisfaction scores. Confident in building rapport and managing customer communications across phone,
Logistics & Order Fulfillment Coordination: Skilled in tracking shipments, verifying orders, managing delivery schedules, and coordinating between suppliers, couriers, and customers to ensure on-time fulfillment.
CRM & Systems Proficient: Adept at using GoHighLevel, ReadyMode, and other advanced CRMs or order management tools to track customer pipelines, update inventory status, and maintain clean database records.
Cold Calling & Appointment Setting: Confident in outbound calling using high-volume dialers like JustCall, PhoneBurner, ViciDial, and ReadyMode to qualify leads and schedule appointments.
Real Estate Support: Solid background in using Land ID and Google Maps for property lookups, zoning research, and data verification.
Social Media Management & Admin Support: Efficient handling of content planning/scheduling,
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
I’ve been using GoHighLevel for real estate marketing and lead management for a few months now. I’ve learned how to build funnels, set up automated follow-ups, manage pipelines, and run campaigns tailored to buyer and seller leads. While I’m still gaining experience, I’m confident in navigating the platform and continuously improving my skills to support real estate growth and conversions.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.