Stefe

Scheduler and Roster Coordinator |Admin Support|Customer Service|Professional an

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Overview

Looking for full-time work (8 hours/day)

at $7.22/hour ($1,392.00/month)

Associates degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

March 31st, 2023

Profile Description

My name is Monica and I started my career in customer service from 2015 to 2020. I got promoted to Workforce management in late 2020 and worked as RTA then workforce scheduler-planner before switching to remote work from 2023 until present.

My last work was with Victoria People Solutions, where I:

• Coordinate staff schedules and dispatch assignments
• Handle
support workers, internal management and supervisors' communication
• Manage schedule changes, call-outs, and replacements
• Maintain accurate records and documentation
• Provide administrative and customer support

I am highly organized, detail-oriented, and reliable. I am comfortable working in fast-paced environments and handling urgent coordination tasks.

I am fully equipped to work remotely with:
• Stable high-speed internet
• Quiet home office
• Full-time availability
• Immediate start capability

I am looking for a long-term position where I can contribute and grow.

Skills:
• Dispatching
• Scheduling & Coordination
• Customer Service
• Administrative Support
Email & Chat Support
• Data Entry
• Multitasking

I am dependable, professional, and committed to providing excellent service.

Previous roles include: Virtual Researcher - data entry and web-based research for a US moving software company. Scheduling and Roster Coodinator for an Australian education company, scheduling specialist for Jovie - US based company - rostering caregivers and nannies, handle client's case or requests via email and calls.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

scheduling and coordinating from 70 to 100 casual employees

Experience: 2 - 5 years

Worked with roster management in Healthcare, E-commerce, and Education industries. Worked in BPO handling 2-3 accounts and assisting Workforce Supervisor/Manager

Other Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
34
Gender
Female
Website
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Address
Valencia, Bohol
Tests Taken
DISC
Dominance: 28%
Influence: 6%
Steadiness: 41%
Compliance: 25%
English
C2(Advanced/Mastery)
Government ID
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