Virtual Assistant|| Operations Supervisor| People Service Ma

Overview

Looking for part-time work (4 hours/day)

at $9.96/hour ($960.00/month)

Associates degree

Last Active

July 11th, 2026 (2 days ago)

Member Since

March 18th, 2023

Profile Description

I am an operations-driven professional with 6 years of hands-on experience in streamlining processes, leading cross-functional teams, and delivering consistent performance outcomes<!----><!---->. I specialize in the "people side" of operations, ensuring that large-scale remote teams stay productive, engaged, and aligned with company goals<!----><!----><!----><!---->. <!---->In my recent roles, I have served as the main point of contact for at least 100 remote tea ---------- mbers. I am expert at managing the end-to-end employee experience, including engagement, performance reviews, and compliance. I am known for a strategic, solutions-oriented approach that enhances efficiency and supports business growth.Top SkillsTeam Leadership & Mentoring: Experienced in managing 100+ members and providing leadership during crisis management<!----><!----><!----><!----><!----><!----><!----><!----><!---->. <!---->Operations Management: Strong track record in streamlining processes and enhancing team collaboration.Stakeholder Communication: Expert at leading internal and stakeholder communications via MS Teams<!----><!----><!----><!---->.
Performance Coaching & KPIs: Skilled in delivering constructive feedback and designing action plans to drive improvement.Process Improvement: Recognized for identifying operational issues through data analysis and recommending solutions<!----><!----><!----><!----><!----><!----><!----><!----><!---->.

Professional HighlightsPeople Service ---------- Global: Managed LUNA tickets, engagement, eNPS, and SAT scores for a large remote workforce<!----><!----><!----><!---->.Traffic Operations Team Lead: Oversaw end-to-end planning and coordination for complex television programming under strict deadlines<!---->.

Performance Analyst & Coach: Evaluated quality standards and investigated root causes of performance delays to provide actionable insights<!----><!----><!----><!---->. 

Why Hire Me?I bring a "down-to-earth" yet highly organized approach to management. I am comfortable working in fast-paced environments where I need to juggle multiple priorities, from recruitment and onboarding to risk management and KPI tracking<!----><!----><!----><!----><!----><!----><!----><!----><!---->. I take pride in keeping the "engine" of an organization running smoothly so that leadership can focus on high-level strategy.