Logistics & Dispatch Virtual Assistant | Freight Coordination

Overview

Looking for any work (8 hours/day)

at $11.51/hour ($2,227.20/month)

Bachelor's degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

March 17th, 2023

Profile Description

•I'm a high-performing professional with a background in sales and customer service, dedicated to streamlining logistics workflows. I specialize in maintaining 100% accuracy in documentation management, including BOLs, rate confirmations, and carrier packets. Proven ability to handle high-volume client communications and rigorous contract reviews, ensuring that back-office operations run seamlessly in fast-paced brokerage environments.

•I have 3 years of experience as a Customer Service Specialist.
•I handled Sales and Contract Review.
•Managed inbound and outbound calls, resolving client inquiries and issues efficiently, and handling high volumes of email.
•Provided real-time support to the consumers across different time zones.
•Highly detail-oriented, ensuring error-free documentation and data entry.

-What I Can Support:
• Load & dispatch coordination
• Driver communication and follow-ups
• CRM updates and status tracking
• Data entry, reporting, and documentation
• Schedule coordination and task prioritization
• Customer and client support (Email, Chat, Phone)

Core Skills & Strengths:
• Document Preparation & File Management (BOL & POD handling)
• Task & Project Coordination
• Process Improvement & Workflow Optimization
• Remote Tools & Automation (Google Workspace, MS Office)
• Problem-Solving & Decision-Making
• Confidential Information Handling
• Strong Written & Spoken English
• Creating shipments in TMS

Tools: TMS Platforms, Load Boards (DAT, DOFT, Tracker Path), Freight Class Calculator, Google Workspace, MS Office, and Freight Center.
Familiarity with industry terms: LTL, FTL, Intermodal, Drayage, HOS, BOL, Rate Sheets
Availability: Full-time / Remote

I help freight carriers maximize their fleet’s potential, consistently hitting $5k–$10k in weekly revenue per truck through precision coordination and profit-focused operations.