I am a detail-oriented and reliable professional with experience in customer support, medical accounts receivable, and eCommerce support. I have worked with international clients, helping customers resolve concerns, process orders, and manage accounts accurately.
I previously worked as an E-commerce Support / Virtual Assistant at 24K BPO (Aug 2024 – Oct 2025) where I handled customer inquiries through
Before that, I worked as an Accounts Receivable Specialist in the medical field at Probe CX (Dec 2022 – May 2024) where I managed patient billing follow-ups, collections, and ensured patient accounts were accurate and compliant with medical billing standards.
I also worked as a Technical Support Supervisor at Alorica (Mar 2020 – Nov 2022) where I assisted customers with technical issues, monitored team performance, and ensured KPIs and service levels were met.
I am organized, dependable, and able to work in fast-paced environments. I have strong communication skills and I am comfortable handling customer concerns, managing data, and supporting business operations.
Skills include:
• Customer Service & Client Relations
• Medical Accounts Receivable & Collections
• Data Entry & Record Management
• eCommerce Order Processing
• Team Leadership & Performance Monitoring
I am eager to continue growing in a remote environment and contribute to a company that values efficiency, quality service, and teamwork.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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