With over 17 years of professional experience, I have honed a versatile skill set spanning various industries, showcasing my adaptability, customer service excellence, and business acumen.
My journey commenced in the hospitality sector, where I finely tuned my customer-centric skills as a Front Office Agent in 5-star hotels, setting the cornerstone for my career.
Progressing into sales roles within the hotel industry further deepened my understanding of client needs and effective communication. My journey then led me to cruise ships, where I not only mastered sales but also explored photography, engaging with an international clientele and enhancing my cross-cultural communication abilities.
My path continued into the technology and business realms, encompassing roles in software and eventually the dynamic world of e-commerce. Venturing into entrepreneurship by founding my own Shopify store exemplified my drive and proficiency in e-commerce, including web development and online sales strategies.
Subsequent experiences managing various Shopify stores reinforced my expertise as an e-commerce professional. As the current E-commerce Lead at Ace Management Consulting, I orchestrate the creation of numerous online stores for clients, leveraging my background to ensure their success.
In summary, my journey has equipped me with unmatched customer service skills, sales acumen, photography talents, and a profound understanding of e-commerce. These experiences, culminating in my current role, demonstrate my ability to excel in diverse environments, provide valuable insights, and drive tangible results.
I am now eager to apply my expertise and contribute to your organization's success, in any role that aligns with my skills and aspirations.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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