I’m a results-driven professional with 10+ years of experience across healthcare, customer service, leadership, and executive support.My background includes 4 years as a nurse in The Kingdom of Saudi Arabia, providing direct patient care and healthcare support, and over 6 years in customer service, where I progressed from Frontline Agent to Team Leader through roles in Training, Quality assurance, and SME support. I also have 2 years of experience as an Executive Assistant supporting operations, scheduling, and administrative functions.
Throughout my career, I’ve developed strong skills in team leadership, coaching, escalation handling, and quality management in fast-paced, high-pressure environments.
I’m known for being adaptable, detail-oriented, and dependable, with a strong focus on performance and continuous improvement.
Achievements include Employee of the Year 2022, Top Quality Analyst (Q2 2022), and Woman of the Year 2023 nominee.
I’m always open to opportunities where I can contribute, grow, and add value through strong service, leadership, and operational support.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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