E-Commerce Executive Assistant | Shopify Product Listings | Customer Support | P

Research products, suppliers, pricing, and market trends to identify opportunities and support ecommerce decision-making.

Deliver professional customer support through email and chat while maintaining positive customer experiences and resolving concerns efficiently.

Create, update, and maintain product listings by organizing product information, images, descriptions, variants, and categories while ensuring listing accuracy.

Manage product information, product listings, collections, inventory updates, and other ecommerce support tasks within Shopify.

Provide reliable administrative support including documentation, task coordination, scheduling, record management, and operational assistance.

Analyze competitor products, pricing, positioning, and customer experience to identify business opportunities.

Track orders, monitor fulfillment status, coordinate follow-ups, and support customer order inquiries.

Write basic product descriptions, business content, and ecommerce-related copy.

Conduct basic keyword research to support product research and content planning activities.

Research potential prospects and organize lead information for outreach activities.

Manage appointments, schedules, reminders, and calendar coordination to support daily operations.

Accurately organize, update, and maintain business records while ensuring data integrity and consistency.

Create simple visual assets and graphics to support ecommerce and administrative tasks.

Create and organize standard operating procedures to improve consistency and streamline business processes.

Utilize Google Docs, Sheets, Drive, Gmail, and Calendar for communication, collaboration, and business operations.