I studied for a Bachelor of Science in Business Administration
with a major in Finance and Management Accounting.
I retained the knowledge of working in an office environment.
These include office work. Such as creating financial reports. One example is preparing a financial statement that records the summary of accounts in an interval.
I learned how to create a marketing portfolio that will enhance a company’s
revenue. As we all know, assets are one way to measure a business's financial
stability.
I’ve been working in BPO, KPO, and Training institutes for nine
years.
In my BPO experience, I handled and performed different roles.
Such as Technical support, sales, billing, appointment setter, and consultant
within Telecommunication, Ecommerce, travel, financial account and insurance.
In my working years, I have been able to manage different
situations.These include the following: account correction, network issues,
B2B, regular customers, and handling the availability of products. All
resolutions vary and depend on knowledge-based tools.
I spent a year at KPO, where my position was Book Consultant-Sales.
This is called cold calling and
I am reaching out to my clients to help them with their published books by providing them with information on how they can market the books locally and internationally.
Over the course of the year in the training institution I taught
English to enhance communication skills. Being able to multitask is one of the
best things. This is a hybrid position (administration and teaching).
Listed below are my skills that will ensure your campaign's success.
1. Knowledge in Microsoft Office: Microsoft Excel, Word, and PowerPoint; Outlook CRM, Salesforce, and Zoho, QuickBooks; and the search engine
2. Knowledgeable in digital marketing enhancement tools (Wix, Chipchamp, and Canva) and social media platforms
3. Creating a summarized report in Google Analytics
4. MS Team Navigation and Google Workspace
5. Schedule meetings and appointments using (Google Calendar and Calendly).
6. Microsoft Office experience for document creation, data analysis, and presentation
7. Customer handling (technical accounts, billing, sales, retention, financing, chat, and
8. Excellent communication skills and prompt courteous behavior.
9. Create data collection and demographic reports (market analysis, financial flow, and revenues).
10. Manage accounting reports (financial statements, cash flow, balance sheet, income statement, and other accounting transactions).
11. Creating an invoice and voucher.
12. Processing of funds electronically (direct deposits and money wires)
13. Filing of taxes and forms (EFTS), and preparing a pro forma invoice.
14. Filing of data such as taxes, expenses, inventory, revenues, retained earnings, dividend accounts receivable, cash and cash equivalents, and other itemized accounts.
15. Journal entry for accounting transactions
16. Video blogging and the creation of articles on social media platforms and other websites.
One of my passions is creating blogs and articles that share knowledge and information.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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