High-performing E-commerce Virtual Assistant and former Assistant Bank Manager with over 9 years of collective experience in Customer Service (BPO & Banking), Operations, and Team Leadership.
Currently, I manage end-to-end e-commerce operations, specializing in:
•Store Operations: Order processing, fulfillment, and logistics management.
•Customer Experience: Handling complex refunds, escalations, and inquiries to maintain high satisfaction rates.
My foundation is built on 7 years in the banking sector (moving up from Teller to Supervisor, then Assistant Manager) and 4 years in the BPO industry. This unique corporate background means I don't just "do tasks"—I understand business workflow, financial data, and team management.
If you are looking for a highly organized, trustworthy, and proactive professional to streamline your business operations, let’s connect!
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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