Results-driven professional with over 5 years of experience in data management, customer service, and administrative support across real estate, finance, and e-commerce industries. Skilled in data entry, report preparation, CRM handling, client communication, and quality assurance with a proven track record of maintaining high accuracy and efficiency. Experienced in supporting teams, training new staff, managing online stores, and handling social media marketing and customer inquiries.
Experience: 1 - 2 years
Handling an accounts payable intelligence account, I accurately extracted over 1500 invoices into databases ensuring 98% curacy; I streamlined invoice processing procedures, improving data entry speed by 30%.
Experience: Less than 6 months
Effectively assisted over 1,000 customers monthly with order creation and product information, ensuring clear communication for accurate order tracking and a smooth purchasing experience.
Experience: Less than 6 months
Utilized Salesforce to keep detailed records of customer interactions and follow-ups, significantly improving service and efficiency.
Used Zendesk’s ticketing system to provide efficient email support for a ride-sharing account, assisting customers with inquiries and issues related to their rides. I also used it to track interactions and maintain detailed records, enhancing overall service quality and efficiency.
Experience: 1 - 2 years
Developed and maintained an e-commerce page that gained 3,000 followers in 2 months; Designed and executed targeted Facebook and Instagram ads that increased website traffic and enhanced brand visibility.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.