Customer Service & E-commerce Support Specialist | Case Management | Email & Cha

Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

Associates degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 20th, 2023

Profile Description

I am a customer service and administrative support professional with over 5 years of experience assisting clients, managing cases, and resolving customer concerns in fast-paced environments.

I specialize in email support, case management, client communication, and administrative coordination, ensuring that customers receive timely and professional assistance while maintaining organized workflows.

In my current role as a Case Manager Specialist, I serve as the main point of contact for clients, coordinate with multiple stakeholders, and ensure accurate documentation and follow-ups. Prior to this, I worked in Amazon Seller Support, where I handled high-volume inquiries and helped resolve account and operational issues.

Services I can provide:

• Customer Service (Email / Chat / Phone)
• Virtual Assistant Support
• Case Management
• CRM & Ticket Handling
• Order Processing & Account Assistance
• Data Entry & Documentation
• Calendar & Email Management

I am known for being detail-oriented, reliable, and professional in communication, and I take pride in delivering high-quality work that helps businesses maintain excellent customer relationships.