Ivy
Virtual Assistant – Recruitment, Scheduling & Customer Ser
Verified
With Timeproof
Overview
Looking for full-time work (6 hours/day)
at $3.31/hour ($480.00/month)
Bachelors degree
Last Active
July 5th, 2026 (13 days ago)
Member Since
February 20th, 2023
Profile Description
General Virtual Assistant, Customer Support Specialist, and Recruitment Coordinator with 6+ years of experience supporting U.S. and global clients in BPO, e-commerce, healthcare, and caregiver staffing.
I support daily operations by handling customer service, recruitment coordination, scheduling, documentation, and administrative tasks. Reliable, detail-oriented, and comfortable in fast-paced environments.
Skills:
Customer & sales support (chat,
Tools:
Salesforce, Five9, AWS, Nice InContact, Genesis, Care Portal, Calendly, Slack, Outlook, Microsoft Teams, Google Workspace, Zoom, Webex, MS Office.
Remote | Available full-time or part-time
Top Skills
Customer Support
Experience: 5 - 10 years
Over six years of experience providing high-quality customer support via chat, email, and phone. Skilled in resolving inquiries, complaints, billing issues, and account concerns while maintaining professionalism and empathy in fast-paced environments.
Customer Support » Phone Support
Experience: 5 - 10 years
Over six years of experience providing high-quality customer support via chat, email, and phone. Skilled in resolving inquiries, complaints, billing issues, and account concerns while maintaining professionalism and empathy in fast-paced environments.
Office and Administration » Data Entry
Experience: 5 - 10 years
Performed accurate and timely data entry across multiple systems, including customer information, caregiver records, recruitment data, and case documentation. Strong attention to detail and data integrity.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Provided email support by responding to customer inquiries, processing requests, and documenting cases accurately. Ensured timely, professional, and well-written responses aligned with company policies.
Customer Support » Sales Support
Experience: 2 - 5 years
Assisted customers with product inquiries, order placement, returns, exchanges, and upselling opportunities. Supported sales goals by providing accurate product information and positive customer experiences.
Office and Administration » Administrative Support
Experience: 5 - 10 years
Provided administrative support including data entry, record management, documentation, scheduling assistance, email handling, and CRM updates. Supported daily operations in fast-paced environments while maintaining accuracy, confidentiality, and professionalism.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 22
- Influence: 20
- Steadiness: 31
- Compliance: 27
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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