I have a bachelor’s degree in Tourism Management. I am a customer-focused and detail-oriented professional with experience in sales, healthcare support, and travel services. I have strong communication skills and enjoy building positive relationships with customers.
I was a Senior Sales Representative with my recent work, where I manage online shopping accounts, reach out to businesses, and complete enrollments using Salesforce. I previously worked as a Provider Advocate at Carelon Global Solutions, handling insurance verification, claims resolution, and helping patients understand their benefits.
I also have experience supporting United Airlines in the travel industry, where I managed bookings, handled disruptions, and provided personalized travel solutions.
Part time Jobs - Data entry and Cold Calling
Experience: 2 - 5 years
I have 1 year and 6 months of experience in customer service, where I have consistently delivered exceptional service and built strong relationships with clients. With a keen understanding of customer needs, effective communication skills, and a solution-oriented mindset, I have successfully resolved issues, provided personalized assistance, and ensured customer satisfaction.
Experience: 1 - 2 years
I am HIPAA trained and have experience in handling claims and appeals, resolving unpaid claims issues and educating providers on financial responsibilities. Also, I have experience in verifying patients' eligibility and benefits and checking if prior authorization is required.
Experience: 6 months - 1 year
Data entry services, including inputting, updating, and maintaining financial and VAT-related records accurately.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
With my experience as Travel associate, I have demonstrated expertise in creating personalized itineraries and delivering exceptional service to clients by actively listening to their preferences and requirements. I have successfully coordinated flights, accommodations, tours and some activities to ensure my client have a seamless experience.
Experience: Less than 6 months
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