EXPERIENCED Operations Manager | Bookkeeping Specialist | AI, Automation & Syste

Overview

Looking for full-time work (8 hours/day)

at $11.58/hour ($2,240.00/month)

Undergraduate

Last Active

July 5th, 2026 (19 days ago)

Member Since

February 18th, 2023

Profile Description

Your Business Runs Smoother When I’m In It.

I help growing businesses streamline operations, manage ecommerce backend workflows, and improve customer experience through structured systems, automation, and reliable execution.

With experience across ecommerce operations, SaaS client onboarding, and administrative support, I specialize in turning messy workflows into organized, scalable systems that reduce manual work and improve efficiency.

What I Help Businesses With

E-commerce Operations & Backend Support
Manage Shopify workflows, order fulfillment, inventory coordination, customer support systems, and post-purchase processes. Focused on improving operational flow and reducing errors in day-to-day store management.

Client Onboarding & SaaS Support
Guide users through platform onboarding, troubleshoot issues, and translate technical systems into simple, usable workflows for non-technical clients.

Administrative & Executive Support
Inbox management, scheduling, documentation, reporting, and structured workflow coordination to support founders and teams.

Finance Support & Invoicing
Assist in invoicing, accounts tracking, payment monitoring, and structured financial record-keeping to improve accuracy and organization.

Automation & Systems Optimization
Use AI tools and lightweight automation (Python, workflows, spreadsheets) to reduce repetitive tasks and improve operational efficiency.

Customer Support & Dispute Handling
Manage customer inquiries, escalations, and e-commerce dispute documentation through structured, professional communication.

Why Clients Work With Me
Systems-focused: I improve processes, not just complete tasks
Reliable execution: structured, consistent, detail-oriented support
Ecommerce experienced: Shopify backend and customer lifecycle workflows
Tech-aware: able to support automation and system improvements
Multi-role capable without losing organization or accuracy