I have been working as an IT Technical Support at Teletech over the past 5 years. During this time, I have become adept at troubleshooting defects and restoring peripheral devices and other devices that are connected to the computer within a short span of time to ensure continuous productivity. My current duties include:
Installing and configuring systems along with the necessary computer applications and software.
Create accounts for new users and set up their profiles.
Raising tickets for major problems and following up with the employee to check if it is resolved.
Ensure the system and applications are up to date with the latest version.
I have excellent communication skills that allow me to explain to the employees what needs to be done to troubleshoot the issue. I have a problem-solving attitude that translates into restoring systems within a short span of time. With my proven track record of providing the best-in-class technical support, I believe I can be a huge addition to your team.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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