Mickaella

Legal Assistant| Customer Support | Sales Rep|

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.23/hour ($1,398.02/month)

Bachelors degree

Last Active

July 4th, 2026 (11 days ago)

Member Since

February 7th, 2023

Profile Description

Your Reliable, Friendly, and Detail-Oriented Customer Support Specialist, Sales Support Associate, Legal Assistant, and Virtual Admin!

With nearly 7 years of experience in customer service, sales support, and administrative work, I bring a strong mix of professionalism, empathy, and efficiency to every task I handle. I’ve supported teams across phone, email, and chat platforms, assisted in legal services, and delivered accurate data entry and documentation for fast-paced environments.

Here’s how I can help your business:

Customer Support (Phone, Email & Chat)

-Deliver prompt, clear, and friendly responses across multiple channels
-Handle inquiries, complaints, and account concerns with patience and accuracy
-Provide product and service guidance to ensure a positive customer experience
-Maintain high CSAT and performance metrics

Sales Support

-Assist customers with product information, upselling, and cross-selling
-Process orders, track leads, and support sales teams with daily tasks
-Build rapport with clients to encourage repeat business
-Manage CRM updates and sales documentation

Data Entry & Administrative Support

-Accurate data encoding, account updates, and document organization
-Prepare reports, spreadsheets, and internal records
-Manage calendars, emails, and day-to-day administrative tasks
-Maintain confidentiality and handle sensitive information responsibly

Legal Services (Paralegal, Legal Assistant, Legal Intake Specialist)
-Draft, edit, and maintain legal documents and case records
-Review, organize, and manage discovery documents and case materials
-Conduct basic legal research and collect case-related information
-Manage client communication, case updates, and timelines
-Support attorneys with administrative, intake, and procedural tasks

What You Can Expect Fro ----------

TRUSTWORTHY & DEPENDABLE – I take pride in delivering quality work on time
Strong communication skills – clear, calm, and professional in all interactions
Detail-oriented – accuracy is a must in every task I handle
Fast learner & adaptable – open to new tools, tasks, and processes
Committed to exceptional service – I show up prepared, motivated, and ready to help

If you need a reliable professional to support your customers, assist with legal tasks, help your sales team, and handle admin work smoothly, let’s connect. I’d be happy to bring my experience and dedication to your team.

Talk Soon!

Top Skills

Experience: 5 - 10 years

I have been a customer support for different kind of business for the past 7 years either through phone calls, email and SMS.

Experience: 5 - 10 years

I have been a customer support for different kind of business for the past 7 years either through phone calls, email and SMS.

Experience: 6 months - 1 year

Other Skills

Experience: 1 - 2 years

More on data entry, gathering evidence and client support through phone calls, email and sms.

Experience: 2 - 5 years

I have multiple experience for Email Support for different kind of business. But it's more on responding to lead's inquiries through email and SMS.

Experience: 1 - 2 years

Experience: 2 - 5 years

I have over 2 years experience working as a Sales Representative for an AU client selling basic necessities like gas and electricity and I also have experience upselling Solar Panels, Solar Batteries and Internet.

Experience: 6 months - 1 year

I have a year of experience supporting one of the biggest health insurance provider in the US. I am an intake specialist, putting in the CRM the customer's claim. You have to be keen with the details because you need to know what happened, the diagnosis and timeframe.

Experience: 2 - 5 years

Putting in leads details, submitting request and updating details in the CRM depending on the request.

Experience: 2 - 5 years

Experience: 1 - 2 years

Basic Information

Age
28
Gender
Female
Website
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Address
Guiguinto, Bulacan
Tests Taken
IQ
Score:  121
DISC
Dominance: 42
Influence: 19
Steadiness: 29
Compliance: 10
English
C2(Advanced/Mastery)
Government ID
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