John

Experienced Customer Service and Technical Support

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 7th, 2026 (6 days ago)

Member Since

February 7th, 2023

Profile Description

A dedicated and customer-focused professional specializing in guest communication, reservations, and operational support. Experienced in managing pre-booking inquiries and assisting guests during their stay, ensuring top-notch service and swift problem resolution. Skilled in overseeing guest calls, helping with property navigation, troubleshooting issues, and coordinating additional services. Proficient in handling Airbnb and multiplatform bookings, managing cancellations and refunds, and ensuring smooth guest verification processes. Provides operational support both in and out of business hours, while strictly adhering to company training guidelines and collaborating with tea ---------- mbers to resolve priority issues. Always ready to go above and beyond to ensure an exceptional guest experience.