Bemmar

BPO industry | airline | health insurance | telecommunications | sales | technic

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Overview

Looking for part-time work (4 hours/day)

at $4.96/hour ($480.00/month)

Bachelors degree

Last Active

July 24th, 2026 (today)

Member Since

February 7th, 2023

Profile Description

Program Coordinator (Order Management & Operations Specialist)
(NLTD)
(December 2017-Present)

Key Responsibilities:
* Managed promotional product and inventory orders for corporate clients
* Coordinated with vendors regarding production and fulfillment
* Tracked order lifecycle from placement to delivery
* Resolved customer inquiries and order-related concerns
* Maintained product catalogs and inventory information
* Utilized Salesforce and enterprise order management systems

—-
1. Order Management
* Processing customer orders
* Coordinating with vendors/suppliers
* Monitoring order status
* Following up deliveries
* Resolving order issues

2. Customer Service
* Answering client inquiries
* Handling complaints and concerns
* Providing order updates
* Escalating issues when needed

3. Vendor Management
* Communicating with suppliers
* Following up production timelines
* Coordinating deliveries
* Tracking vendor performance

4. Inventory & Product Management
* Managing POD items
* Monitoring inventory products
* Product listing maintenance
* Product information updates

5. CRM & System Experience
* Salesforce
* AS400
* TCOMS
* OnePlace
* Rize

====
Wireless Customer & Billing Support Specialist
(24/7)
(August 2016 - December 2017)

===============
Operations Supervisor
(i-Tech Global Business Solutions, Inc,)
(September 2015 - March 2016)
* Airline Reservations

===============
Team Lead
(Convergys | July 2008 - February 2015)(December 2012 - February 2015)

Subject Matter Expert
(March 2011 - December 2012)

Floorwalker
(November 2009 - March 2011)

Customer Service Representative
(July 2008 - November 2009)
Customer Support Specialist – Software & Hardware (Multinational Technology Company)

===============
Editor/Abstractor/Indexer
(Innodata XML Content Factory Inc.)
(May 2006 - September 2008)

Basic Information

Age
41
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
DISC
Dominance: 41%
Influence: 29%
Steadiness: 18%
Compliance: 13%
English
C2(Advanced/Mastery)
Government ID
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