Mira

Experienced Customer Support Specialist | Email, Chat & Phon

55 ID PROOF
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 5th, 2026 (9 days ago)

Member Since

January 30th, 2023

Profile Description

I am a skilled Customer Support VA with strong experience in email, chat, and phone support, helping customers with empathy, clarity, and professionalism. I handle inquiries, refunds, subscriptions, and order issues while maintaining accurate documentation and following strict SOPs.I am tech-savvy, detail-oriented, and able to manage multiple conversations across different platforms. I adapt quickly, communicate well, and ensure every customer feels valued and supported.Skills & Experience:Email, Chat & Phone SupportTicket Management (Zendesk, Freshdesk, Gorgias, Intercom)Order Tracking (Shopify, 17Track)Refunds, Subscriptions & Account AssistanceCRM & Helpdesk ToolsProfessional Tone, Strong GrammarEscalation Handling & Internal CoordinationIf you’re looking for a reliable, organized, and customer-focused support specialist, I can help deliver a smooth and positive experience for your customers.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Travel Planning

Other Skills

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
27
Gender
Female
Website
Sign Up with Pro Account to View
Address
Tests Taken
IQ
Score:  137
DISC
Dominance: 44
Influence: 5
Steadiness: 23
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »