Marlon

Account Payable Specialist | Customer Service | Data Analyst | Chat Support 

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Overview

Looking for full-time work (9 hours/day)

at $1.99/hour ($432.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

January 26th, 2023

Profile Description

Results-driven professional with over six years of experience in the BPO industry, specializing in Accounts Payable, Data Analysis, Customer Service, and Chat Support. Experienced in managing financial transactions, analyzing business data, and delivering exceptional customer support in fast-paced environments.

As an Accounts Payable Specialist at ContactPoint360, I processed vendor invoices, maintained accurate financial records, and resolved payment discrepancies while ensuring compliance with company policies. My attention to detail and organizational skills contributed to efficient and accurate financial operations.

As a Data Analyst, I collected, analyzed, and interpreted data to provide actionable insights that supported business decisions and process improvements. This experience strengthened my analytical, problem-solving, and reporting capabilities.

My customer service background further enhanced my communication and interpersonal skills, enabling me to effectively resolve customer concerns, manage multiple priorities, and maintain high customer satisfaction levels.

I am committed to delivering accuracy, efficiency, and customer-focused solutions while continuously contributing to organizational success.

Skills
Accounts Payable
Customer Service
Chat Support
Data Analysis
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
QOP
Amelia
Zoom
Gmail
Contact Information
<8efe80624d780eba0c6493ec45140364>Email: ---------- <8efe80624d780eba0c6493ec45140364>Telegram: ----------
LinkedIn: ---------- /in/james-marlon-elago

Kind Regards,

James Marlon Elago

Top Skills

Other Skills

Experience: 1 - 2 years

Airlines customer service plays a crucial role in ensuring passenger satisfaction by addressing inquiries, handling complaints, and providing assistance throughout the travel experience. Effective communication and problem-solving skills are essential for resolving issues such as flight delays, lost baggage, and booking problems. A positive customer service experience can significantly enhance a traveler’s perception of an airline, fostering loyalty and repeat business.

Experience: 1 - 2 years

Experience: 6 months - 1 year

A logistics chat customer representative assists customers with inquiries and issues related to shipping, tracking, and delivery of goods through real-time online communication. Their role involves promptly resolving problems, providing updates, and ensuring a smooth and efficient logistics experience for clients

Basic Information

Age
32
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  138
English
B2(Upper Intermediate)
Government ID
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