Online Business Manager  | Project Manager | Support Manage

Overview

Looking for gig work

at $16.61/hour

Bachelors degree

Last Active

July 9th, 2026 (4 days ago)

Member Since

January 10th, 2016

Profile Description

Are you spending too much time managing projects, following up with tea ---------- mbers, handling client communications, and keeping day-to-day operations on track?

Do you find yourself constantly switching between tasks instead of focusing on growing your business?

Or maybe your business is growing, but your systems and processes aren't keeping up.

If that sounds familiar, I can help.

As a Project Manager and Operations Specialist, I help businesses stay organized, improve efficiency, and ensure projects move forward without things slipping through the cracks. My goal is to give you back your time while creating smoother workflows for your team and a better experience for your clients.

Here are some of the benefits of working with me:

1. Project & Operations Management
With years of experience managing website, e-commerce, and client projects, I coordinate tasks, monitor progress, follow up with tea ---------- mbers, and ensure deadlines are consistently met.

2. Process Improvement
I enjoy finding better ways of working. From creating SOPs and documentation to improving workflows and reporting, I help businesses become more efficient and reduce operational bottlenecks.

3. Client Success & Communication
I believe great communication builds great businesses. I manage client relationships, coordinate with internal teams, provide regular updates, and ensure every project delivers a positive customer experience.

4. Reporting & Organization
I create and analyze KPI reports, monitor project performance, track support metrics, and organize information so business owners can make informed decisions based on real data.

5. Reliable Business Support
Whether it's coordinating projects, managing support requests, organizing schedules, or keeping multiple priorities on track, I become a dependable extension of your team so you can focus on growing your business with confidence.

If you're looking for someone who is organized, proactive, detail-oriented, and genuinely invested in helping your business run more efficiently, I'd love to connect.

Let's discuss how I can support your business and help your operations run more smoothly.

Book a free consultation:
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Areas of Expertise

Project Management
Customer Success
Operations Coordination
Process Improvement
Team Coordination
KPI Reporting & Analysis
Workflow Documentation (SOPs)
Client Communication
Website & E-commerce Project Management
Administrative Support
Calendar & Email Management
Shopify
Basic HTML & CSS

Software & Tools
Accelo, ---------- , JIRA, HappyFox, Magento 1 & 2, Shopify, Canva, Microsoft Office Suite, Google Workspace (Docs, Sheets, Drive), MailChimp, GoToMeeting, Email & Calendar Management, Basic HTML/CSS, ChatGPT & AI productivity tools.