Experienced BPO leader with 15 years in customer service, quality assurance, and team supervision. Skilled in coaching, performance management, and healthcare account support. Adept at leading remote teams, improving KPIs, and delivering empathetic customer experiences. Certified in Google Workspace and Virtual Assistance, with proven adaptability across healthcare, travel, and telecommunications industries.
Experience: 10+ years
Experience: 1 - 2 years
Experience: 10+ years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 5 - 10 years
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.