Bryan

Virtual Assistant, Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

March 2nd, 2024 (27 days ago)

Member Since

January 6th, 2016

Profile Description


* 2nd Level Call Center Officer in the Publishing Department that conducts a survey for business magazines and does credit card pulling/hard selling on PNI-KMPG account.

* Have been a Subject Matter Expert/Assistant Team Manager that helps new hires with product knowledge and familiarity, also deals with overseas clients, meetings, sends in reports, takes supervisor calls, and does administrative tasks.

* Overall, I have 7 years of experience in the BPO industry.

*After BPO, I ventured into Home-Based jobs and got hired as a Virtual Assistant. I have been a Virtual Assistant/Leasing Officer/Assistant Property Manager for various Real Estate Companies, a Real Estate Campaign and learns more about the industry. Does Social Media Management, customer support, email and text support, appointment setting, calendar management, maintenance, mileage, set up schedules for an open house, and other more related jobs and administrative tasks.

* Aside from Real Estate Companies, I also got some experience in the E-Commerce Upgrade to see actual info deals with Customer Service/Management, Social Media Management, Trello, Shopify, Amazon, Seller Central, Slack, Sprout Social, Agora Pulse, Asana, SparkShipping, RingCentral, Repriceit, Shopify, Printech, Printful, GIMP, and a lot more. Also, I do a lot of research.

* To sum it all up, with my years and experience. I believe that I am equipped with enough knowledge and background, that will give you an overview of my achievements and also my potential on making a great contribution to your business.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Providing world class customer support (email, phone, text, social media)

Professional Services » Management Services » Property Management

Experience: 5 - 10 years

Respond to customer inquiries (Phone, Text, Email), Maintenance Request, Updating Guest Cards, Billing, Running Background check, Setting Appointments for house tours, Sending delinquent tenants to collections. Posting and deleting listing on our website, Create listing on Craigslist, Social Media Moderator.

Customer Support » Technical Support

Experience: 5 - 10 years

Troubleshooting networking devices (Linksys, Belkin, Catalina)

Other Skills

E-Commerce » Amazon

Experience: 2 - 5 years

Real Estate

Experience: 5 - 10 years

Respond to customer inquiries (Phone, Text, Email), Maintenance Request, Updating Guest Cards, Billing, Running Background check, Setting Appointments for house tours, Sending delinquent tenants to collections. Posting and deleting listing on our website, Create listing on Craigslist, Social Media Moderator.

Real Estate » Commercial Real Estate

Experience: 5 - 10 years

Respond to customer inquiries (Phone, Text, Email), Maintenance Request, Updating Guest Cards, Billing, Running Background check, Setting Appointments for house tours, Sending delinquent tenants to collections. Posting and deleting listing on our website, Create listing on Craigslist, Social Media Moderator.

Customer Support » Ecommerce

Experience: 5 - 10 years

Amazon, eBay, GearBubble, Etsy, Basic Photoshop, Asana, Printful, DesignsforPod, ShineOn, SmartScout, Reliable POD, ThriveCart, LaserChili, POD Turbo, Gimp, Seller Central, Amazon Merch

Design » Adobe » Photoshop

Experience: 2 - 5 years

Basic Photo Editing

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Tangub City, Misamis Occidental
Tests Taken
IQ
Score:  92
DISC
Dominance: 34%
Influence: 34%
Steadiness: 24%
Compliance: 7%
English
B2(Upper Intermediate)
Uploaded ID
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