Customer Support & Procurement VA

Experienced in sourcing suppliers, negotiating prices, and managing purchase orders to ensure cost-effective and timely procurement. Skilled in maintaining accurate records, coordinating with vendors, and supporting smooth inventory and operations management.

Skilled in managing customer orders from placement to fulfillment, ensuring accuracy, timeliness, and smooth coordination with suppliers and logistics. Proficient in using digital tools to track orders, update records, and maintain excellent client communication.

Managing schedules, handling administrative tasks like email and document creation, and providing customer service.

Provided friendly and effective support to customers, resolving inquiries and concerns to ensure a positive experience.

Entering and verifying data, managing client information, organizing digital files, and ensuring accuracy in work.

Performing core administrative tasks like email and calendar management, data entry, and travel coordination.

Utilized Microsoft Office Suite (Word, Excel) and Google Workspace (Docs, Sheets) for data entry, document creation, and spreadsheet management, maintaining accurate records. Managed email correspondence using Gmail, demonstrating proficiency in email organization and professional communication.

Practiced active listening to understand customer needs and address their inquiries clearly and persuasively.

Provided friendly and effective support to customers, resolving inquiries and concerns to ensure a positive experience.

Provided friendly and effective support to customers, resolving inquiries and concerns to ensure a positive experience.

A good listener with the ability to manage information effectively and efficiently.

Practiced active listening to understand customer needs and address their inquiries clearly and persuasively.