Mary
Customer Service/Virtual Assistant/Health Associate
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Associates degree
Last Active
July 8th, 2026 (16 days ago)
Member Since
January 17th, 2023
Profile Description
Experienced Healthcare and Customer Service Virtual Assistant with over 10 years of experience in healthcare support, data entry, customer service, and document processing. Skilled in handling medical billing and prior authorization documents, reviewing approvals and denials, verifying insurance coverage, and supporting hospital and facility operations while maintaining HIPAA compliance and accuracy.
Knowledgeable in ICD-10 diagnosis codes, procedure codes, medical documentation, fax management, and administrative support. Experienced in using CRM/EMR systems, Microsoft Office,
Strong communication, problem-solving, and customer support skills gained from working with healthcare, billing, financial, and technical accounts. Detail-oriented, organized, and able to work independently in fast-paced environments while providing reliable and professional support.
Top Skills
Customer Support
Experience: Less than 6 months
Other Skills
Customer Support » Healthcare
Experience: 2 - 5 years
As a Healthcare Intake Fax Associate my experienced are: * Managed incoming patient referrals, authorizations, and medical documents through fax and electronic systems. * Reviewed and processed approval and denial documents accurately and in a timely manner. * Verified patient information, insurance details, and required medical documentation. * Applied basic knowledge of ICD-10 diagnosis codes and procedure codes during intake and authorization processing. * Coordinated with healthcare providers, insurance companies, and internal teams to ensure complete and accurate patient records. * Maintained confidentiality and compliance with healthcare regulations and company policies.
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- CALOOCAN CITY
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 31
- Influence: 11
- Steadiness: 36
- Compliance: 23
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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