Customer Service Representative | AI Trainer | E-commerce VA

Overview

Looking for part-time work (4 hours/day)

at $3.97/hour ($384.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (14 days ago)

Member Since

January 11th, 2023

Profile Description

Hello there!

Looking for someone who can take care of your customers and represent your business professionally? You’re in the right profile.

I have almost 10 years of experience in customer service, specializing in comment, email and chat support, particularly in the e-commerce industry. I’ve handled high-volume inquiries while maintaining fast response times, accuracy, and a consistently positive customer experience.

Over the years, I’ve developed strong skills in communication, problem-solving, and conflict resolution. I know how to handle different types of customers, from simple inquiries to frustrated clients, and turn those interactions into positive experiences.

Here’s how I can support your business:

Customer Support (Email & Chat)
Conflict resolution & de-escalation
Order tracking, issue resolution, and customer follow-ups
Strong attention to detail and accurate handling of tickets and inquiries
Ability to manage high-volume support without sacrificing quality
Building customer trust and improving overall satisfaction

AI Training – Prompt Handling, Evaluation, and Response Improvement
E-commerce Support & Affiliate Marketing
Content creation & basic video editing (CapCut)
Graphic design (Canva – flyers, tarpaulins, invitations, social media posts)
Basic Mortgage Insurance knowledge (Junior Underwriter experience)

Platform Expertise:

Zendesk
Freshdesk
Gorgias
ManyChat
Shopify

My experience in both customer support and AI training has strengthened my attention to detail, consistency, and ability to deliver accurate and high-quality work.

I’m reliable, adaptable, and easy to work with. I don’t just answer customers—I help create smooth, positive experiences that build trust and keep them coming back.

If you need someone who knows how to treat customers well and support your business’s reputation, I’d be happy to help.

Let’s work together and grow your business.