Erika

Virtual Assistant

55 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $5.00/hour ($1,100.00/month)

Bachelors degree

Last Active

May 13th, 2024 (2 days ago)

Member Since

January 10th, 2023

Profile Description

I have over five years of experience in working as customer service representative, executive assistant and a social media management.

As a Customer Service Representative, I have worked to provide excellent customer service to a variety of clients. I have worked independently and as part of a team, providing support to customers via telephone, email, and live chat. I have helped customers with inquiries, complaints, and orders, as well as troubleshooting any technical or product issues. I have also been responsible for capturing customer feedback and conducting customer satisfaction surveys.

As an Executive Virtual Assistant, I have provided administrative and business support to senior-level executives. I have used my organizational and communication skills to manage calendars, coordinate meetings, and handle travel arrangements. I have also provided research, data entry, manage CRM, project management and other administrative tasks to support executives.

As a Social Media Manager, I have managed social media accounts for a variety of clients. I have created content, monitored conversations, and responded to user comments and inquiries. I have also used various analytics tools to measure the success of campaigns and measure engagement.

I am confident that I have the skills and experience necessary to excel in this role. I am highly motivated to learn and take on new challenges. I am also a strong communicator and have the ability to work independently as well as within a team.

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Marketing » LinkedIn Marketing

Experience: Less than 6 months

Other Skills

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Email Marketing

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

SEO

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Basic Information

Age
28
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  129
DISC
Dominance: 35
Influence: 20
Steadiness: 39
Compliance: 6
English
C2(Advanced/Mastery)
Uploaded ID
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