Overview
Looking for part-time work (4 hours/day)
at $5.78/hour ($560.00/month)
Associates degree
Last Active
June 27th, 2026 (25 days ago)
Member Since
January 9th, 2023
Profile Description
PROFESSIONAL SUMMARY:
Detail-oriented CRM and Customer Operations professional with 14+ years of experience supporting customer engagement, collections operations, account management, quality assurance, and team development within banking and telecommunications industries. Experienced in managing customer databases, tracking customer interactions, maintaining accurate records, executing follow-up workflows, and ensuring compliance with operational standards. Proven ability to work independently in remote environments while maintaining high productivity, organization, and attention to detail. Strong communicator with excellent problem-solving skills and a passion for process improvement.
CORE COMPETENCIES:
CRM & Sales Operations
CRM Data ManagementCustomer Database MaintenanceLead Tracking & Follow-Up ManagementContact Development TracingWorkflow ManagementCustomer SegmentationData Accuracy & Quality ControlProcess DocumentationCustomer Engagement
Outbound Customer CommunicationCustomer Relationship ManagementAppointment CoordinationObjection HandlingAccount ResolutionCustomer RetentionCollections & Payment NegotiationProfessional Skills
Remote Team CollaborationTime ManagementProcess ImprovementTraining & CoachingPerformance MonitoringProblem SolvingQuality Assurance & ComplianceWritten & Verbal English Communication
TECHNICAL PROFICIENCIES:
CRM PlatformsCustomer Database Management SystemsMicrosoft Office SuiteMicrosoft ExcelGoogle WorkspaceVirtual Collaboration ToolsData Tracking & Reporting Systems
REMOTE WORK SETUP:
High-Speed Fiber InternetDedicated Home Office WorkspaceNoise-Cancelling HeadsetLaptop/Desktop ComputerComfortable Working Under Hubstaff Monitoring & Time TrackingADDITIONAL QUALIFICATIONS
Highly Organized and Detail-OrientedReliable and AccountableFast Learner with New Technologies and CRM PlatformsStrong English Communication SkillsAble to Work Independently with Minimal SupervisionProactive and Solution-OrientedAdaptable to Fast-Paced Remote Work Environments
Top Skills
Other Skills
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Candelaria, Quezon
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 47%
- Influence: 36%
- Steadiness: 13%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.