IT Support Specialist with 10+ years of experience supporting global users in MSP, BPO, and enterprise environments.
I specialize in:
Microsoft 365 administration
Endpoint security and MFA
RMM/PSA-based MSP operations
Windows/macOS and VDI support
Networking, VPN, and VoIP systems
I’ve worked with clients in Australia and the US, delivering reliable remote IT support while maintaining strong security and SLA compliance.
Open to remote IT support roles, MSP contracts
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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