I've worked with the BPO industry for 7 years. As a customer support and advanced technical support for different telecommunication companies like MetroPCS, AT&T and DirecTV. I also worked for e-Bay as a buyers and sellers support. To grow my skills, I worked as a Virtual Support for StayWell Charity Canada wherein we assist patients that needs a place to stay during their medications. With all the companies that I worked for I've learned to use a lot of tools. I experienced using different CRM like Agent Desktop, Salesforce, and Zendesk and for communications within the company we used Quick Connect and Slack. I am always on time and flexible with schedules. I'm an excellent multi-tasker, fast learner, willing to learn new skills to gain more knowledge.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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