Elaine
CX Team Lead | Delivery Lead | Operations & Cross-Functional Execution
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.64/hour ($1,280.00/month)
High school diploma
Last Active
July 4th, 2026 (4 days ago)
Member Since
December 28th, 2022
Profile Description
I started my career in customer support and spent a few years across telecom, marine tech, and aviation, which gave me a solid foundation in understanding users and solving problems under pressure. In 2024 I joined a fintech company, and got promoted four times in two years, landing as a Delivery Lead inside the Tech team. Now I write user stories, define requirements and acceptance criteria, manage the backlog, lead standups, and coordinate delivery across departments.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Project Management
Experience: 1 - 2 years
Office and Administration » Microsoft Word
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Design » 3D Design » 3D blender
Experience: Less than 6 months
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Parañaque
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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