Customer Support Expert

Overview

Looking for full-time work (8 hours/day)

at $9.95/hour ($1,920.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

December 27th, 2022

Profile Description

Thanks for checking my profile!
Hi, I'm ---------- ! I'm an experienced Customer Support for 7+ years in a BPO industry handling US and Canada based customers. I enjoy helping entrepreneurs run their businesses. I support business owners to expand their operations so they could relax knowing they choose the best Customer Support/ Virtual Assistant.
Services Offered
• Customer Support Inquiry Management: 
Handle customers' inquiries and provide prompt responses
Complaint Management: Address and resolve customers' complaints
Customer Relations: Build and maintain positive excellent service to customers
• Admin Support Calendar and Email Management: 
Organize your schedule and inbox, manage appointments, and draft responses.
Appointment Scheduling: Coordinate meetings and set up appointments efficiently.
Document Preparation: Create, edit and organize professional documents and reports.
Data Entry: Maintain accurate and up-to-date databases.
• Tech Support 
Research, diagnose, document and resolve technical issues related to software and hardware problems.
Guides clients through step-by-step solutions clearly and concisely, ensuring their understanding and satisfaction.
Troubleshoots and resolves technical problems and other general account inquiries in a single customer interaction to create promoters and enhance the customer experience.
Tools I'm proficient in
• Slack
• WhatsApp
• ----------
• Telegram
• Skype
• Notion
• Cisco
• AWS
• HubSpot
• Mailchimp
• Office 365
• Canva
2 Quick Steps to see if we're the BEST FIT
1. Send me a message
2. Schedule a discovery call
Together, lets open the door to your success!