Experienced Virtual Assistant | Customer Support | E-commerce Operations
Experience: 2 - 5 years
Provided inbound\outbound phone, email, and chat support to eBay sellers and buyers, resolving account, listing, order, payment, and policy-related concerns. Assisted sellers with eBay advertising solutions, including Promoted Listings campaigns, helping improve product visibility and sales performance. Delivered dedicated chat support for VIP Chinese sellers, handling escalations, account management inquiries, and marketplace-related concerns with a high level of professionalism. Investigated and resolved complex seller issues while ensuring compliance with eBay policies and service standards. Maintained strong customer satisfaction through effective communication, problem-solving, and timely case resolution. Collaborated with internal teams to address escalated cases and provide seamless seller support.
Experience: 1 - 2 years
Assisted VIP eBay sellers
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.