Arwin

Customer Support & Dispatch Specialist | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $7.48/hour ($1,440.00/month)

Bachelors degree

Last Active

June 24th, 2026 (2 days ago)

Member Since

December 20th, 2022

Profile Description

Hi! I'm Jay, a Virtual Assistant and Dispatcher with 5+ years of experience supporting US-based businesses — and now actively looking to work with Australian clients.

I currently work as a VA/Dispatcher for a locksmith company in California, managing inbound calls, dispatching technicians, tracking jobs in real time, and keeping everything running smoothly via CRM and Google Sheets.

Before that, I spent 5 years in WiFi technical support — troubleshooting, customer handling, and escalation management — so I'm very comfortable working in fast-paced, high-volume environments.

What I can do for your business:
Calendar & appointment management
Inbound/outbound call handling
Dispatch & service coordination<8efe80624d780eba0c6493ec45140364>Email management & follow-ups
CRM data entry & documentation
Customer service & escalation handling
Admin support & scheduling

I work with a 500 Mbps fiber connection, have my own full home office setup, and I'm available to align with Australian business hours (AEST). I'm reliable, detail-oriented, and I take ownership of my work.

If you're a trade business, service company, or small business owner in Australia looking for a dependable VA — let's talk!