Proactive, Independent, Problem Solver and Critical Thinker - Customer Service Representative with over 1 year and 6 months experience.
Promptly handled target tickets assigned per day with 96% customer satisfaction rate. Document detailed interactions with the customer to reduce on-boarding time by 15% when new customer representatives interact with the customers. Actively worked to display a courteous and empathetic attitude to customers.
Experience: 1 - 2 years
Experience: Less than 6 months
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