- Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues efficiently and effectively
- Excellent communication skills, both verbal and written, with the ability to clearly explain technical concepts to non-technical users
- Proficient in using remote access tools to diagnose and resolve technical issues remotely
- Knowledgeable in a wide range of hardware and software technologies, including operating systems, networking, and computer hardware
- Able to work well under pressure and handle multiple tasks and priorities effectively
- Customer-focused, with the ability to provide excellent customer service and support- Experience using ticketing systems to track and resolve customer issues
- Strong team player, with the ability to work well with others and contribute to a positive team environment- Detail-oriented, with strong organizational and time management skills.
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.