Proactive, independent, problem solver and critical thinker - Customer & sales representative with over 5 years of experience.
Also handled escalation cases and calls, managing team of sales support agents, building customer service processes from ground-up. Forecasting, staffing, reporting, and analytics are my field of expertise in this space.
I will treat your business with utmost care as if I am the Business Owner.
Field of Expertise:
Salesforce
CRM
SCIT
CTI
Pureconnect
Canva
MS Teams
Outlook
Calendly
Zoom
Interaction design
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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