I have hands-on experience managing customer support, tracking and updating orders, and assisting customers with product inquiries and order status. My background in customer service and administrative support has strengthened my ability to resolve issues efficiently, follow SOPs accurately, and communicate clearly with both customers and internal teams.I am highly organized, detail-oriented, and dependable, with a strong understanding of customer retention and satisfaction in e-commerce. I work well independently, adapt quickly to new tools and workflows, and take ownership of every customer interaction from first contact to resolution.
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